TERMS & CONDITIONS

FAQ

What is a limited edition?

Artful works closely with leading contemporary artists to commission limited editions of either a new or existing artwork. A print or sculpture is produced in a limited number from this original artwork under the direct supervision of the artist. Prints will be hand-signed and numbered by the artist, and sculptural editions will be accompanied by a signed certificate-of-authenticity. A small number of Artist Proofs (APs) will also be produced. These are generally identical to the prints in the main edition. The number of prints is always strictly limited to the number in the edition and the APs. No further prints are ever produced. We sometimes make the APs available for sale once the main edition has sold out.

How do I know my limited edition is authentic?

Each edition comes with a numbered Certificate of Authenticity (COA) signed by the artist. Additionally, every edition will be signed, marked, or numbered on the edition itself. Please note, some works on paper and some originals don't come with a COA.

When I buy a limited edition, do I own the copyright?

No, the copyright is not transferred to the purchaser of the edition

What does it mean when a piece isenquiry only?

This means you can only buy this work by getting in touch with us first. You can send an enquiry about a piece, and we’ll get back to you as soon as we can with more information

Do the edition prices change?

As an edition sells and there is less availability the price increases. Some of our editions are launched at special launch prices and they are available at this special price for a limited period. In order to be aware of the launch we do recommend you join our mailing list.

ORDERS AND SHIPPING

When will my order be shipped?

Generally, we aim to get orders to you in 1-3 weeks. This can change depending on individual editions and production times. If delivery will be longer for a particular edition, this will be noted in that edition’s description. Obviously, there are occasional situations when shipping is delayed due to circumstances out of our control. In these rare instances we ask for your patience and we will liaise with the couriers to resolve the situation.

How will my order be packaged?

Each edition is checked before leaving to make sure everything leaves Artful in perfect condition. Editions are either packed in tubes or flat packed. Sculptural editions will be sent within their own bespoke packaging.

How much does shipping cost?

Shipping costs depend on the size, weight and destination of your piece. Shipping costs are calculated prior to checkout and are included in the total cost of your order. All orders are shipped using our selected premium carrier DHL.

If your country is not an option at checkout, please email us at info@artfuledition.com and we'll contact our carriers directly to get a delivery quote.

How do you declare goods for international orders?

We declare all shipments as limited-edition artworks, subject to the nature of the piece ordered. We will declare the amount you paid the for work. We cannot mark your shipment as a gift.

Is my order insured while being shipped to me?

Yes. Every shipment to any of our collectors is fully insured from the moment it leaves our warehouse to the moment it arrives at your door.

Will I be charged duties and taxes by the customs of my country?

Please be aware that international orders outside of the EU may be subject to the relevant customs duties of the destination country. Duty tax should be paid upon arrival and are in addition to shipping and handling costs. Any duties or taxes due on import are the responsibility of you, the customer and not Artful. Payments should be made directly by the client to the relevant shipping or tax authorities. Unfortunately, as customs charges are governmental taxes, we cannot discount or reimburse you for these costs.

All goods worth over $2,500 that are imported into the US require formal entry by US Customs and Border Protection and need to be assigned to a registered importer – which is you as the buyer of a piece. Once you submit this form, you will become known as an Importer of Record, which means that the process will be much quicker the next time you do this.

The only way to register as an Importer of Record is to complete the CBP Form 5106. Unfortunately, this process sits outside of Artful’s control as it is a matter between each importer and the US CBP. When you order a piece from Artful and add a US shipping address, we will email you with more information about completing this form. You can also get in touch with us at info@artfuledition.com.

My order is being shipped to the US. Do I need to complete the CBP Form 5106?

Yes, but only if this is your first order from Artful that is being shipped to the US. If you've previously had an Artful order shipped to the US and have already completed the form, you do not need to do it again.

What is CBP Form 5106?

This is a form you will need to complete the first time you have an order from Artful shipped to the US.

VAT

VAT is only required when shipping to an address within the EU, and will be charged at the buyers local VAT rate. When browsing from a country within the EU, the prices are displayed inclusive of VAT. If
you are buying art for a VAT registered business there will be an option at
checkout to process the sale with no VAT.

Duty tax

Shipping artwork outside of the EU is often subject to duty tax. The taxed amount varies depending on the artwork and customs laws in the delivery country.

Which couriers do you use?

We use DHL as our shipping
partner.

AML POLICY

What is an AML policy?

In order to comply with EU legislation, we are legally required to obtain and check identity documents for all of our customers who purchase a piece of art worth €10,000 or more from us, or who spend more than €10,000 with us in a single transaction.

In practical terms this means that we have to ask you for a copy of a valid photo identity document, such as a passport, driving license or national ID card so that we have proof of your full name, date of birth, nationality and address on record.

This must be a photo or a clear scan of your document. It cannot be a photo of your identity document a screen, like your laptop or your phone.

Payments will have to be made from a bank account held in the name of the person or entity named on our invoice. In the event that you wish for a third party to pay for a purchase on your behalf, please notify us in advance as this may require further checks.

Please understand that we are obliged to apply these checks, regardless of whether you are a new or a longstanding collector of ours. Please also bear with us while we carry out these checks – we will do our best to make the process as smooth and efficient as possible for you. We're required to retain the information which you provide to us for 5 years. It will be held and processed in accordance with our Privacy Policy and will always remain secure and confidential.

If you have any questions or concerns, please don’t hesitate in contacting us to discuss them.

How should I send you a copy of my ID?

You'll need to send a scan or a photo of your ID, like a passport, driving licence or national ID card. You cannot send a picture of your ID on your computer or phone screen. It needs to be a picture of the actual document.

What if I'm buying on behalf of someone else?

If you’re purchasing on behalf of someone else, please let us know as we are still responsible for verifying their identity.

If you're purchasing on behalf of a business, we will require company details including evidence of incorporation, directors and the ultimate beneficial owners.

RETURNS & REFUNDS

RETURNS

This section only applies for consumers.

When a consumer makes a distance purchase a 14-day withdrawal period applies in accordance with EU consumer protection law. Right of withdrawal means that you as a consumer have the right to withdraw your purchase by notifying this within 14 days from the day you or a person specified by you have received the ordered product. Please note that this clause does not apply when you make a purchase representing a legal entity.

When you exercise your legal right of withdrawal within 14 days, you have the right to open the packaging and examine the product to the extent required in order to assess its character, quality and function. In these cases, you have the right to a full refund if you notify us within 14 days from the day you received the product. If you use your right of withdrawal within 14 days, we have the right to deduct an amount by which the value of the product has been reduced if you have used the product more than necessary to determine its character, quality and function. Such a deduction is made according to the product’s value upon return compared to the original value at the time of purchase.

You can use your right of withdrawal in several different ways. For easy handling, we recommend that you contact us at info@artfuledition.com or you can also use the Swedish Consumer Agency’s standard form for exercising the right of withdrawal which you can find here. Our return address is [Artful AB, Östermalmsgatan 42, 114 26 Stockholm, Sweden].

REFUNDS

You will have to pay for the return shipping by yourself when you use your legal right of withdrawal. You are responsible for any damage or loss during the return shipping caused by you being negligent, for example when addressing or packaging the product. Artworks must be returned in perfect condition and in their original packaging, with accompanying documentation enclosed – including the Certificate of Authenticity and any other items within the package where applicable.

When you use your right of withdrawal within 14 days, we will, through our payment service provider, make your refund within 14 days from the day you notified us that you wish to exercise your right of withdrawal. However, we will not make the refund until we have received the returned goods or before you have shown that you have sent it to us. Refunds will be made to you using the same payment method you chose at the time of purchase, unless otherwise agreed. Note that depending on which payment option you chose at the time of purchase, it may take a few extra days for our payment service provider to administer the refund.

Artful will not refund any VAT or import charges. In some cases, you may be able to reclaim these costs from your local tax authorities.

TERMS OF SALE & TERMS OF USE

About us

About us

Our site, www.artfuledition.com is operated by Artful AB a Swedish registered company whose main trading address is Karlaplan 7, Stockholm, Sweden. Organisation number is 556707-9263

To contact us, please email us at info@artfuledition.com

General

These Terms, consisting of our website Terms of use and general Terms of Sale shall be governed by, and construed in accordance with the law of Sweden.

All personal information that we may use will be collected, processed, and held in accordance with the provisions of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”) and your rights under the GDPR.

Terms of use

This page states the terms and conditions under which you use www.artfuledition.com. Any use of this website means that you agree to the following Terms of Use. These Terms of Use do not apply to the sale of goods – for this, please refer to our Terms of Sale.

Access to our site

Access to our site is free of charge. It is your responsibility to make any and all arrangements necessary in order to access our site. We may alter, suspend or discontinue our site, or any part of it, at any time and without notice. We will not be liable to you in any way if our site, or any part of it, is unavailable at any time and for any period.

Intellectual property rights

All content included on our site and the copyright and other intellectual property rights subsisting in that content, unless specifically labelled otherwise, belongs to or has been licensed by us. All content is protected by applicable Swedish and international intellectual property laws and treaties.

You may not reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use content from our site unless given express written permission to do so by us.

Links to our site

You may link to our site provided that you do so in a fair and legal manner, and providing you do not do so in a manner that suggests any form of association, endorsement or approval on our part where none exists; you do not use any logos or trademarks displayed on our site without our express written permission; and you do not do so in a way that is calculated to damage our reputation or to take unfair advantage of it.

Links to other sites

Links to other sites may be included on our site. Unless expressly stated, these sites are not under our control. We neither assume nor accept responsibility or liability for the content of third-party sites. The inclusion of a link to another site on our site is for information only and does not imply any endorsement of the sites themselves or of those in control of them.

Account

Certain parts of our site (including the ability to purchase goods from us) may require an Account in order to access them. You may not create an Account if you are under 18 years of age. If you are under 18 years of age and wish to use the parts of our site that require an Account, your parent or guardian should create the Account for you and you must only use the Account with their supervision.

When creating an Account, the information you provide must be accurate and complete. If any of your information changes at a later date, it is your responsibility to ensure that your Account is kept up-to-date.

We recommend that you choose a strong password for your account. It is your responsibility to keep your password safe. If you believe your Account is being used without your permission, please contact us immediately. We will not be liable for any unauthorised use of your Account.

You must not use anyone else’s Account without the express permission of the user to whom the Account belongs.

Any personal information provided in your Account will be collected, used, and held in accordance with your rights and our obligations under the law, as outlined in our Privacy Policy.

If you wish to close your Account, you may do so at any time. Closing your Account will result in the removal of your information. Closing your Account will also remove access to any areas of our site requiring an Account for access.

Communication from us

If we have your contact details, we may from time to time send you important notices by email. Such notices may relate to matters including, but not limited to, service changes and changes to these Terms and Conditions.

We will never send you marketing emails of any kind without your express consent. If you do give such consent, you may opt out at any time. Any and all marketing emails sent by us include an unsubscribe link. If you opt out of receiving emails from us at any time, it may take up to 14 business days for your new preferences to take effect.

For questions or complaints about communications from us (including, but not limited to marketing emails), please contact us.

Disclaimers

Nothing on our site constitutes advice on which you should rely. It is provided for general information purposes only.

Our liability

To the fullest extent permissible by law, we accept no liability to any user for any loss or damage arising out of or in connection with the use of (or inability to use) our site or the use of or reliance upon any content included on our site.

We exercise all reasonable skill and care to ensure that our site is free from viruses and other malware. However, we accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service attack, or other harmful material or event that may adversely affect your hardware, software, data or other material that occurs as a result of your use of our site or any other site referred to on our site.

Acceptable usage policy

You may only use our site in a manner that is lawful. You must not use our site in any way, or for any purpose, that is unlawful or fraudulent.

Privacy and cookies

Use of our site is also governed by Our Cookie and Privacy Policies

Terms of sale

This page states the Terms of Sale under which goods are sold by us to customers through the website. Please read these Terms of Sale carefully and ensure that you understand them before ordering any goods from our site.

Goods, pricing and availability

We make all reasonable efforts to ensure that all images and descriptions of goods available from us correspond to the actual goods. Please note however, images of goods are for illustrative purposes only. There may be slight variations in colour between the image of a product and the actual product sold. Images and/or descriptions of packaging are for illustrative purposes only, the actual packaging of goods may vary.

We cannot guarantee that goods will always be available. Stock indications are provided on our site where possible, however such indications may not always be accurate.

When ordering, the prices that are stated on the website at the time of ordering apply. We reserve the right to change prices and to add, alter, or remove special offers from time to time and as necessary.

If the price or information regarding a product listed on the website is incorrect and you realized or should have realized this, the price or information will not apply to the purchase. In such cases, we will contact you as soon as possible.

We offer different payment options and you can choose which payment option that you want to use. The possible payment options that you can choose from are always stated in connection with your order. Additional costs may apply, depending on the option you choose. We, and the payment service providers, have the right to choose which payment options we offer, which can differ from time to time. 

Please be aware that international orders may be subject to relevant customs duties of the destination country. These duties are payable by you, the customer. Customs fees should be paid upon arrival and are in addition to shipping and handling costs. We cannot discount or reimburse you for these costs.

Agreement and orders

Some of these terms only apply for consumers, and not if you make a purchase by representing a legal entity. Which terms that only apply for consumers is explained when applicable.

Our site will guide you through the ordering process. Before submitting your order, you will be given the opportunity to review your order and amend it. Please ensure that you have checked your order carefully before submitting it.

If, during the order process, you provide us with incorrect or incomplete information, please contact us as soon as possible. If we are unable to process your order due to incorrect or incomplete information, we will contact you to ask to correct it. If you do not give us the accurate or complete information within a reasonable time of our request, we will cancel your order. If we incur any costs as a result of your incorrect or incomplete information, we may pass those costs on to you. 

If you make a purchase by representing a legal entity, you accept these terms on behalf of the legal entity and ensure that you have the authority to accept these terms and the purchase you make for the legal entity.

To make a purchase, you need to have the right to enter into an agreement in accordance with applicable law, e.g., be of legal age to enter agreements and not be under legal guardianship.

When you have completed your purchase, you will receive a receipt to the email address that you provided in connection with the purchase. The receipt is a confirmation that we have received your order but is not a confirmation that a binding agreement has been entered into. A binding agreement is only entered into when we confirm your purchase and send a final order confirmation with a receipt. 

We will notify you by email to your email address if a binding agreement cannot be entered. If we have taken payment, any such sums will be refunded to you as soon as possible and in any event within 30 days.

Delivery

We aim to get orders to you in 1- 3 weeks. This can change depending on individual editions and production times. If delivery will be longer for a particular edition, this will be noted in that edition’s description. We always strive to deliver your order within the estimated time for delivery. Obviously, there are occasional situations when shipping is delayed due to circumstances out of our control. In these rare instances we ask for your patience, and we will liaise with the couriers to resolve the situation. 

We ship all orders on our standard service using our shipping partner DHL. Depending on what goods you order, shipping fees differ. 

If for any reason we are unable to deliver the goods to your chosen delivery address, we will leave a note informing you that the goods have been returned to our premises with instructions for arranging re-delivery. If you do not collect the goods or arrange for re-delivery, we will contact you to ask for further instructions. We have the right to charge a fee which corresponds to our costs for shipping in cases where you do not collect your goods. If we cannot contact you despite our reasonable efforts, or we cannot arrange re-delivery or collection, we may end the contract and issue you with a refund but may deduct a reasonable sum in compensation for any net costs incurred by us as a result.

Delivery shall be deemed complete and the responsibility for the goods will pass to you once we have delivered the goods to the address you have provided.

Right of withdrawal

This section only applies for consumers.

When a consumer makes a distance purchase a 14-day withdrawal period applies in accordance with EU consumer protection law. Right of withdrawal means that you as a consumer have the right to withdraw your purchase by notifying this within 14 days from the day you or a person specified by you have received the ordered product. Please note that this clause does not apply when you make a purchase representing a legal entity.

When you exercise your legal right of withdrawal within 14 days, you have the right to open the packaging and examine the product to the extent required in order to assess its character, quality and function. In these cases, you have the right to a full refund if you notify us within 14 days from the day you received the product. If you use your right of withdrawal within 14 days, we have the right to deduct an amount by which the value of the product has been reduced if you have used the product more than necessary to determine its character, quality and function. Such a deduction is made according to the product’s value upon return compared to the original value at the time of purchase.

You can use your right of withdrawal in several different ways. For easy handling, we recommend that you contact us at info@artfuledition.com or you can also use the Swedish Consumer Agency’s standard form for exercising the right of withdrawal which you can find here. Our return address is Artful AB, Östermalmsgatan 42, 114 26 Stockholm, Sweden.

You will have to pay for the return shipping by yourself when you use your legal right of withdrawal. You are responsible for any damage or loss during the return shipping caused by you being negligent, for example when addressing or packaging the product. Artworks must be returned in perfect condition and in their original packaging, with accompanying documentation enclosed – including the Certificate of Authenticity and any other items within the package where applicable.

When you use your right of withdrawal within 14 days, we will, through our payment service provider, make your refund within 14 days from the day you notified us that you wish to exercise your right of withdrawal. However, we will not make the refund until we have received the returned goods or before you have shown that you have sent it to us. Refunds will be made to you using the same payment method you chose at the time of purchase, unless otherwise agreed. Note that depending on which payment option you chose at the time of purchase, it may take a few extra days for our payment service provider to administer the refund.

Artful will not refund any VAT or import charges. In some cases, you may be able to reclaim these costs from your local tax authorities.

Complaints

This section only applies for consumers.

If there is something wrong with your goods, you as a consumer have the right to make a complaint about the goods in accordance with mandatory consumer protection legislation that applies in the country where you have your usual place of residence. 

We abide by Swedish consumer law (Konsumentköplagen) which means you have the right to make a claim for three years after you have received a faulty item. This is provided you have followed any relevant instructions for care and have handled the products with normal caution and care. In the case of a claim, please contact us and we will help you through the process. We will ask you for picture proof which clearly shows the fault/defect. 

In the event of a claim, the fault must be reported as soon as possible or as soon as the fault has been discovered. Reporting a fault in the product within two months of you discovering the fault or within two months from when you should have discovered the fault is always considered to be within a reasonable time. We strongly recommend inspecting the product as soon as possible after receiving it, so that any possible fault can be discovered immediately, and that there can be no doubt that the damage was not inflicted after you received it. If customer service has approved your claim and have asked you to send the product back to us, we cover return shipping. We will then help you further with your complaint.

To make your complaint, we recommend that you contact us at info@artfuledition.com as soon as possible after you have discovered the defect. When the complained product has been received and it has been established that the complaint is justified, we will reimburse you in accordance with applicable law.

Please note that we have the right to refuse a complaint if it turns out that the product is not defective according to applicable law. If the claim is not justified according to consumer protection legislation, we have the right to charge you a fee which corresponds to our costs for shipping the product. 

Cancelling and returning goods if you change your mind

All requests for cancellations or adjustments must be made within 24 hours of your order being placed. Unfortunately, we cannot accommodate any requests made after this time, as the goods will have been sent to our packing partner to be shipped to you. Of course, you can exercise your right of withdrawal if you are a consumer, as described above.

Our obligations

If there is any defect in your product or if the delivery is delayed, we are responsible for the damage you as a consumer suffered as a result of the defect or delay in accordance with applicable mandatory consumer protection legislation. We are not be liable for damages caused by unforeseen circumstances beyond our control, for example wars, natural disasters or WHO characterized pandemic, which we could not reasonably have foreseen (Force Majeure). However, as a consumer you always have the right to cancel the purchase in accordance with mandatory consumer protection legislation.

Special terms if you make a purchase as a representative of a legal entity

If you make a purchase as a representative of a legal entity, the clauses in these Terms of purchase aimed to consumers will not apply, i.e., the section regarding right of withdrawal, complaints and our obligations.

To customers acting as legal entities, we will in no event be liable for (i) any indirect, incidental, special, consequential, punitive or tort damages, nor (ii) for any loss of production or for lost profits, savings or revenues of any kind (whether direct, indirect or consequential). In addition, in no event shall our total liability for all damages, losses and causes of action exceed an amount equivalent to the amount paid or payable by the customer to us for the product causing the damage, loss or cause of action.

Transfer of obligations

We may transfer (assign) our obligations and rights under these Terms of Sale (and under the Contract, as applicable) to a third party. This may happen, for example, if we sell our business. If this occurs, you will be informed by us in writing. Your rights under these Terms of Sale will not be affected.

Other

We have the right to change these Terms of Sale, but the terms that you approved at the time of your purchase will always apply to that purchase. All changes will be stated in the latest published version of the Terms of Sales on the website. Changes will be effective from the time you have accepted the Terms of Sale, i.e., in connection with you making a new purchase on the website.

The failure of us to exercise any right under the agreement or the failure to point out any particular condition attributable to the agreement shall not constitute a waiver by a party of such right.

We are a Swedish company providing the website and selling from Sweden. These Terms of Sale shall therefore be interpreted and applied in accordance with Swedish law. If any provisions of these Terms of Sale would be considered invalid or unenforceable by any competent court, authority or alternative dispute resolution body, the other parts of that provision and all other provisions of these Terms of Sale will remain valid and fully enforceable in accordance with applicable law. We never intend to limit your mandatory rights as a consumer.

Questions, disputes and complaints

You are welcome to contact us if you have any questions or complaints regarding your order. You can easily reach us via info@artfuledition.com.

In the event of a dispute, we will comply with decisions from alternative dispute resolution bodies. You can contact The National Board for Consumer Disputes (ARN). You can contact ARN through their website or by sending a letter to Box 174, 101 23 Stockholm.

You also have the right to complain via EU’s web-based dispute resolution platform, which you can access here.

Notwithstanding the above, any disputes may also be settled in any competent court where you as a customer are domiciled.

Privacy Policy

We understand that your privacy is important and that you care about how your personal data is used. We respect and value the privacy of everyone who visits our website, www.artfuledition.com, and only collect and use your personal data as described in this Privacy Policy. Any personal data we collect will only be used as permitted by law.

Please read this Privacy Policy carefully and ensure that you understand it.

This Privacy Policy applies only to your use of our site. Our site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

Personal data

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

Compliance Pages
Your rights

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

• The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions by emailing us at www.artfuledition.com. 

• The right to access the personal data we hold about you.

• The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.

• The right to be forgotten, i.e. the right to us to delete or otherwise dispose of any of your personal data that we hold.

• The right to restrict (i.e. prevent) the processing of your personal data.

• The right to object to us using your personal data for a particular purpose or purposes.

• The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.

• The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.

• Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first at info@artfuledition.com.

The personal data we collect

Subject to the following, we do not collect any personal data from you.

Our site collects certain information automatically, including your IP address, the type of browser you are using, and certain other non-personal data about your computer or device such as your operating system type or version, and display resolution.

If you send us an email, we may collect your name, your email address, and any other information which you choose to give us. For the purposes of the Data Protection Legislation, we are the data controller responsible for such personal data.

The lawful basis under the Data Protection Legislation that allows us to use such information is article 6(1)(f) of the GDPR which allows us to process personal data when it is necessary for the purposes of our legitimate interests, in this case, the proper operation and functionality of our site.

Use of personal data

Where we collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under the Data Protection Legislation at all times.

As stated above, we do not generally collect any personal data directly from you, but if you contact us and we obtain your personal details from your email, we may use them to respond to your email. The other technical data referred to above is necessary for the technical operation of our site and will not normally be used in any way to personally identify you.

We will not share any of your personal data with any third parties for any purposes other than storage on an email and/or web hosting server.

Storage of personal data

We will only store your personal data within the European Economic Area (the “EEA”). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the Data Protection Legislation, the GDPR, and/or to equivalent standards by law.

Sharing of personal data

We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions.

If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way that we have used it, as specified in this Privacy Policy (i.e. to communicate with you).

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

We may also, occasionally, share your personal data with artists with whom we work, subject always to their compliance with our commercial agreements.

Contacting us

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the details on the contact page.

Changes to this Privacy Policy

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be immediately posted on our site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our site following the alterations. We recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on 5th April 2023.